Computer Repair & Troubleshooting
Hardware diagnostics, OS recovery, and component-level repair for desktops, laptops, and Macs — usually same-day turnaround.
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24/7 Technical Assistance Available
Professional IT Support That Keeps Your Business Running
HLH Solutions delivers fast, secure, and reliable technical computer support for businesses and home users. From cybersecurity to remote troubleshooting, we keep your technology working flawlessly.
No long-term contracts
Free initial diagnosis
Certified technicians
Fast Response Time
Average 12-minute reply on remote tickets, 30 minutes for emergencies.
Certified Technicians
CompTIA, Microsoft, Cisco, and CISSP-certified engineers in-house.
Secure Solutions
SOC 2-aligned processes, end-to-end encryption, and zero-trust principles.
Remote & On-Site
Full remote toolkit plus on-site dispatch across the DFW Metroplex.
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Devices Supported
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Client Satisfaction
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Monitoring & Support
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Years of Experience
Complete IT services for modern teams
From a slow laptop to a multi-site network, HLH Solutions delivers the full stack of technical support — proactively monitored, professionally documented, and priced transparently.
Managed IT Services
Predictable monthly support with proactive monitoring, patch management, asset tracking, and a dedicated technical account manager.
Learn moreNetwork Setup & Security
Business-grade Wi-Fi, VLANs, firewalls, and VPNs — designed, deployed, and continuously monitored for threats and downtime.
Learn moreRemote Technical Support
Encrypted screen-share sessions get you back to work fast. Most issues resolved in under 15 minutes — Mac, Windows, or Linux.
Learn moreCybersecurity Solutions
Endpoint protection, MFA rollout, phishing simulations, vulnerability assessments, and incident response built around your risk profile.
Learn moreCloud Backup & Recovery
Automated, encrypted backups across endpoints, servers, and Microsoft 365. Tested restores so you know recovery actually works.
Learn moreBusiness IT Consulting
Roadmaps, budgeting, vendor management, and strategic guidance from senior engineers — without the cost of an in-house CTO.
Learn moreServer Maintenance
Windows, Linux, and virtualization platforms — patched, hardened, and monitored. On-prem, hybrid, or fully cloud-native.
Learn moreData Recovery
Logical and physical recovery from failed drives, RAID arrays, and ransomware events — with a free no-recovery, no-fee evaluation.
Learn moreSoftware Installation & Updates
Vetted deployments, license management, and silent rollouts. Patches applied without disrupting your team's workday.
Learn moreNeed something we haven't listed? We probably do that too.
Talk to a technicianThe IT partner you call once — and keep.
We measure ourselves on two things: how quickly we resolve issues, and how rarely they happen in the first place.
Built for speed
Our SLAs are short by design — most tickets are answered in under 12 minutes, with critical issues escalated to a senior engineer within 30.
- 12-minute average first response
- 30-minute critical-incident SLA
- Direct line to a real engineer — never a script
Proactive monitoring
We catch the issue before it becomes a ticket. 24/7 telemetry on every endpoint, server, and network device we manage.
Transparent pricing
Flat-rate plans, hourly support, or per-device — no surprise invoices, no project creep, no hidden fees. Ever.
Experienced technicians
Every engineer averages 8+ years in the field. Vendor-certified across Microsoft, Cisco, Apple, Fortinet, and AWS.
Secure systems
Zero-trust architecture, MFA-by-default, encrypted backups, and quarterly security reviews — included with every managed plan.
Business continuity focus
Tested disaster-recovery plans, failover internet, and RPO/RTO targets you can actually defend in a board meeting.
About HLH Solutions
Meet our team
A decade of keeping technology out of the way.
HLH Solutions was founded on a simple principle: technology should make work easier, not harder. For more than ten years, we've helped small businesses, professional offices, and home users in the Dallas–Fort Worth area maintain secure, efficient, and reliable IT systems.
What started as a two-person repair shop is now a full-stack IT services firm supporting more than 80 client organizations and 500+ devices. We've grown by referral, not advertising — because the best advertising is a network that just works.
Our mission
To deliver responsive, transparent, and durable technology support — so the businesses and people we serve can focus on what they do best.
Responsiveness
We answer the phone. Always.
Transparency
Clear scope, clear pricing, clear outcomes.
Durability
Solutions that hold up — not quick fixes.
Partnership
Your team, just on the other side of the call.
80+
Active client organizations
12
Certified engineers on staff
From first call to long-term partner
A clear, predictable engagement model — designed to get you to "everything's working" as fast as possible.
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Contact us
Reach us by phone, email, or the form below. A real person — usually a senior tech — picks up within minutes.
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Diagnose the issue
We assess remotely or on-site, share findings in plain English, and quote a fixed price before any work begins.
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Implement solutions
Your problem gets fixed and documented. We close the loop with a written summary so you know exactly what was done.
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Ongoing support
Optional managed-services plans add proactive monitoring, quarterly reviews, and unlimited remote support.
Trusted by businesses across the DFW Metroplex
A 4.9-star average across 247 verified reviews — from small-business owners, IT directors, and home users alike.
"We moved from a national MSP to HLH eighteen months ago and haven't looked back. Their response time is genuinely measured in minutes, and they actually call you back. For a 40-person firm, that's everything."
"They migrated three offices to a unified network and Microsoft 365 environment without a single hour of downtime. Documentation was thorough, training was practical, and their ongoing support has been outstanding."
"After a ransomware scare, HLH had us isolated, restored from backup, and operating again the same day. Their incident response and the quarterly security reviews since have changed how we think about risk."
"As a small nonprofit, we needed enterprise-grade IT on a tight budget. HLH gave us exactly that — and the patience to walk our staff through every change. Pricing has been completely predictable for two years."
"They built our remote-work infrastructure from scratch when we went distributed in 2023. VPN, MFA, monitored endpoints — the whole stack — and it just works. I haven't filed a real ticket in three months."
"My laptop died the morning of a major client deadline. HLH had a loaner in my hands within two hours and recovered every file from the dead drive by end of day. Lifesavers — and surprisingly affordable."
Answers, before you ask.
Still have questions? Call us at (800) 482-9147 or send a note via the form below.
Do you offer remote support?
Yes. Most issues are resolved remotely through our secure support portal — typically within 15 minutes of your request. Our technicians use encrypted screen-sharing and never leave residual access on your devices once the session ends.
What industries do you support?
We work with professional services firms, healthcare practices, retail businesses, manufacturing, real estate, financial advisors, non-profits, and home offices. Our compliance-aware approach is designed for HIPAA, PCI-DSS, and FINRA-regulated environments.
Is emergency support available?
Yes — 24/7 emergency response is included with every managed services plan, with a guaranteed 30-minute response time for critical incidents like ransomware, network outages, or data loss events. Pay-as-you-go emergency support is also available for non-contract clients.
Can you manage office networks?
Absolutely. We design, deploy, and maintain secure office networks of every size — from small single-office Wi-Fi to multi-site, VLAN-segmented business networks with monitored firewalls, SD-WAN, and guest segmentation. We're partners with Ubiquiti, Meraki, Fortinet, and SonicWall.
Do you provide cybersecurity services?
Yes. Our cybersecurity offering includes endpoint detection & response (EDR), email security and anti-phishing, multi-factor authentication rollout, security awareness training for staff, vulnerability assessments, penetration testing, and full incident response including digital forensics.
How quickly can support begin?
Most clients are fully onboarded within 3 to 5 business days, including environment discovery, agent rollout, and documentation. Emergency clients can have remote support active within an hour and on-site presence the same day in the DFW area.
Let's get your technology working again.
Tell us what's going on. A senior engineer will reply within one business hour — usually much faster.
Phone
+1 (800) 482-9147
Email
support@hlhsolutions.com
Office
1450 Technology Drive
Suite 300, Dallas, TX 75201
Suite 300, Dallas, TX 75201
Hours
Mon–Fri: 8AM–8PM CT
Emergency Support: 24/7
Service Area
Dallas–Fort Worth Metroplex
Remote support nationwide
